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November 8th, 2008
Please read this Privacy Policy carefully. Your use of and/or registration on any aspect of the Website will constitute your agreement to this Privacy Policy.
The following Privacy Policy summarizes the various ways that www.latinofare.com ("Service Provider", "we", "Website") will treat the information you provide while using our website. It is our goal to bring you information that is tailored to your individual needs and, at the same time, protect your privacy.
As a traveler we realize that you also want to be in control of all your personal information. LatinOFare has become the leader in online travel by earning and maintaining our customers' trust. That is our first priority and responsibility.
Your use of and/or registration on any aspect of the website will constitute your agreement to this Privacy Policy.
If you cannot agree with the terms and conditions of this Privacy Policy, please do not use the website. This Privacy Policy does not cover information collected elsewhere, including without limitation offline and on sites linked to or from the website.
In addition to reviewing this Privacy Policy, please read our User Agreement. Your use of the website constitutes agreement to its terms and conditions as well. This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often. Continued access of the website by you will constitute your acceptance of any changes or revisions to the Privacy Policy.
Your privacy is very important to us at LatinOFare, we have established and implemented various information handling practices for LatinOFare, that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet.
This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed privacy policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our website. We use the information collected about our visitors to improve our site content and ease of use.
LatinOFare provides this Privacy Policy to explain our company's policies concerning the compilation, use and security of the personal information of the customers using our website. By "personal information", we mean anything that can be connected to a specific person. This includes name, address, phone number, email-address and credit card numbers.
Types of Information We Collect:
1. Anonymous Info: You can always visit our website without revealing who you are or providing any personal information. By accessing this website, certain information about you, such as Internet protocol (IP) addresses, navigation through the website, the systems and programs used and the time spent, along with other similar information, may be stored on our servers. Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis (how many visitors arrive at specific pages, the length and frequency of stays at our website, the types of browsers and computer operating systems used by our visitors) or for such other purposes as we may deem appropriate.
2. Personal Info: While searching our site, you are not required to provide any personal information until you choose to make a purchase. In order to purchase airline tickets and other services through our website, you must provide us with certain unique personal information such as your name, name or names of those traveling if not you, birth date, gender, address, citizenship, your credit card type, your credit card number, your credit card expiration date, your credit card billing address, your credit card security code, your telephone number, your e-mail address, user registration data and login password. We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.
Cookies:
Cookies are small pieces of information that are sent by a server and stored by your browser on your computer's hard drive and then sent back unchanged by the browser each time it accesses that server. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and, our use of cookies is similar to that of such sites as Yahoo!, CNN.com and other reputable online companies.
First and foremost, you can be rest assured that no personally identifiable information ("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the LatinOFare site and, as a result, none can be passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. Cookies allow you to log in without having to type your log - in name each time (only your password is needed). We may also use such cookies to display an advertisement to you while you are on our website or to send you a special offer email (or similar emails - assuming you have not opted out of receiving such emails) focusing on destinations in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on LatinOFare site.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel - related goods and services that you may be interested in. The information they collect does not include your PII.
The third - party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites.
Most Internet browsers automatically accept cookies.
However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired.
Please read and review our Privacy Policy. We hope that you will feel comfortable knowing that LatinOFare never sells or rents customer information to third parties. Please be assured that your personal information and documents are only handled by our closely screened, bonded and professionally trained staff within and outside the USA. LatinOFare reviews, and if necessary revises, its Privacy Policy on a timely basis.
1. We use your email address only to send a confirmation email when you sign up for an account and to allow you to reset your password if you lose or forget your old one. We also send you an automated notice if a review or a suggestion you submit is accepted or declined or you subscribe to sales and online promotions. No other use is now or ever will be made of this address, although the administrators may personally email you if extenuating circumstances arise where this is required. We will not send you any other email unless you contact us first and specifically request information, regarding your trip. We do not sell this address, or link it to any other personal information.
2. Any personally identifiable information you submit while booking with our website will only be disclosed to travel suppliers who are linked to your bookings. If you become a registered member of LatinOFare, you must provide your name, e-mail address, citizenship, password, etc. This information is collected on the registration form for several reasons including:
a. To complete air, hotel, car and other reservations.
b. To allow us to contact you for customer service purposes, if necessary specific needs arise.
c. We need your e-mail address to confirm each reservation you transact on our web site. We will not disclose, sell, share or in any way reveal your information to any other third party not related to our business.
3. We want you to feel confident about using our website to plan your travel and make purchases, so we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.
4. You can access all your personally identifiable information that we collect online and maintain by logging into your account. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections, by requiring you to enter your current password before changing any of your user information.
5. We also allow access to our database by third parties that provide us with services, such as technical maintenance or forums and search software`s, but only for the purpose of and to the extent necessary to provide those services. And if you choose to purchase or rent items through features on the website, we may forward your information to third parties for services such as credit card processing and order fulfillment. There are also times when you provide information about yourself to us in areas of the website that may be managed or participated in by third parties, such as car rental services. In such cases, the information may be used by us and by such third party, each pursuant to its own policies. Any misuse by them is not our responsibility. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While Service Provider will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the purpose for which it is provided, Service Provider does not bear any responsibility for any actions or policies of third parties.
6. There may also be an occasion when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose. In addition, we reserve the right to use the information we collect about your computer, which may at times be able to identify you, for any lawful business purpose, including without limitation to help diagnose problems with our servers, to gather broad demographic information, and to otherwise administer our website. While your personally identifying information is protected as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.
In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by Service Provider, its parent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and about our website users may be among the transferred assets.
In order to purchase airline tickets and related services through our website, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of those traveling, if not you. We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction`s status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.
Once the booking is complete, we will immediately display your itinerary for you to print or email, with a ten digit LatinOFare booking number. Please save the booking number for future reference.
Once ticket issued, we will send you the E-Ticket Confirmation Number via email. Please allow us 3 business hours to Issue the E-tickets.
Current reservations can be viewed at any time by accessing the Check Your Booking section of our website using the LatinOFare booking number and name of first passenger.
Bookings are not guaranteed until a ticket is issued (since the airline can change prices anytime) & you receive an airline e-ticket conformation number. If required we will send you the Paper Ticket via overnight mail once the ticket is issued. We will mail the ticket to the address given. If your mailing address is different please call and inform our agent.
When purchasing airline tickets or paying for hotel booking for someone other than yourself, or when credit card holder is traveling with passengers that have a different last name, the credit card holder must authorize the charge by completing the Credit Card Authorization Form and faxed or email to us same day or within 12 hours of purchasing the tickets. Failure to that may result in cancellation of reservations at the company`s discretion. Our agent may call you to verify the Credit Card holder`s information for Credit Card security reasons. As an added security step we may call your credit card company on a three way call to verify the transition.
We also advise all customers, please confirm your flights at least 24 hours before each departure by calling the airline directly. Airlines will occasionally change flight schedules and it is the travelers responsibility to be aware of these changes. Click here for airline contact information.
If you become a registered member of LatinOFare, you must provide your name, e-mail address, country, member login password. This information is collected on the registration form for several reasons including:
To complete air, hotel, car and other reservations.
To allow us to contact you for customer service purposes, if necessary specific needs.
We need your e-mail address to confirm each reservation you transact on our web site.
Most Important tip for buying tickets on our website is to become Member of (LatinoFare). Our membership is free and members can get the Special Sale fare from our website and save more on their travel. Those special fares are only available to members only; our advice is please sign in as a member before you search. To become a registered member of LatinOFare, you must provide your name, e-mail address, country, member login password.
We do not send out any newsletters for special sales or online promotions. You may choose to subscribe to some that keep you up to date with the latest special travel deals and low airfares in the most rewarding online travel portal.
We rely on our users to be truthful in responding to the question of age. We do not sell travel or any related services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information. LatinOFare will not provide any personally identifying information about users under the age of 13, regardless of its source, to any third party for any purpose whatsoever without first requesting parental permission.
When search our site, you are not required to provide any personal information until you choose to make a purchase. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children under thirteen years of age. A valid credit card is required to make a purchase on our site. Purchase also can be made by visiting our office or sending money via Western Union.
LatinOFare encourages parents and guardians to spend time with their children online, and to be familiar with the sites their children visit.
Our Website is not intended for use by children, especially those under age 13. No one under age 13 is allowed to provide any personal information or submit data, or become an LatinoFare member. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases.
LatinOFare will not provide any personally identifying information about users under the age of 13, regardless of its source, to any third party for any purpose whatsoever without first requesting parental permission.
If your children disclose information about themselves in publicly accessible areas of the Website, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.
If you're worried about your children's activities or their privacy on our site, we encourage you to Contact Us.
Links to External Sites - Our website links to outside content that could be considered offensive by certain customers. The use of a hyperlink never constitutes an endorsement of a company, product, or opinion. The use of the hyperlink does not imply that our website agrees with the content being linked to and provides no guarantee that the content contains accurate information. Our website designers are under no obligation to link to any site.
Correcting of inputted data we correct any errors that are brought to our attention as expediently as possible. We fact check all error reports to ensure their authenticity. Please send us your views and suggestions, to serve you better.
Notification of Changes LatinOFare, reserves the right to change the terms, conditions, and notices in this privacy policy. While we don't anticipate any changes in our privacy policy, there is always a possibility of change.
Under no circumstances, including but not limited to negligence, shall LatinOFare be liable for any special, incidental or consequential damages that result from the use of the information or materials on LatinOFare or its family of sites, even if LatinOFare or an authorized representative of LatinOFare, has been advised of the possibility of such damages, our goal is to protect your privacy when you visit or personalize our site and to make your online experience safe and fun. Because we collect certain types of information about you when you visit our site, we have written this policy to share our practices and use of that information.
USE OF THIS SITE SIGNIFIES YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH THE ENTIRE PRIVACY POLICY.
If you have questions or concerns about our privacy policy (or your travel programs), please call us at 1 888 247 1314
LatinOFare displays many third party links which include but are not limited to Flight Booking, Hotel Booking, Car Booking, Travel Insurance, My World and other such third-party links. These links will bring you to a third party website, owned and operated by an independent party over which LatinOFare has no control ("3rd Party Website"). Any link you make to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security and any compliance.
LatinOFare is in no way affiliated with the owner or operator of the Third-Party Website, nor is LatinOFare responsible or liable for the goods and services provided by them or anything else associated with such a Third-Party Website. LatinOFare does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website and is not responsible for their compliance and website usability.
LatinOFare disclaims liability for any loss, damage, or other consequence resulting directly or indirectly from or relating to your access to the Third Party Website or any information that you may provide or any transaction conducted on or via the Third Party Web site or the failure of any information, goods, or services posted or offered at the Third Party Website or any error, omission, or misrepresentation on the Third Party Website.
As part of our low season promotion, we may refund our service fee for selected airlines and destinations.
We will notify you during the booking process if you are eligible for this promotion and your card will be charged for the full amount, including our fee.
We will refund our service fee back to the original card which will be posted between 2-7 working days, depending on the settlement policy of your card company.
Once you have received this refund, the final cost will be the same as what was displayed to you on our website at the time of purchase.
Your transaction and personal information are safe and Verified by 3D Secure since our website incorporates this verification. 3D Secure 2 is an authentication solution that secures customer’s credit and debit card transactions when they make purchases online. 3D Secure 2 is an authentication system used in the industry that acts as the default strategy for performing strong (two-factor) verification. Its goal is to prevent fraud and improve the security of online card payments. Typically, you may be directed to an authentication page on your bank’s website to complete this verification process.
By signing our terms and conditions, you give us permission to conduct this verification on your purchase.
The passenger must have selected and paid for this service at the same time as they booked their flight. The "Fly Flexible" feature cannot be added after the booking is completed. "Fly Flexible" is our own service, which does not necessarily imply that tickets may be rescheduled with the airlines. The service is personalized, non-transferable, and non-refundable.
To rebook, the passenger must contact our customer care by phone. Rebookings must be done at least 24 hours before the original departure time. When rebooking, the trip must be completed within one year of the original booking. A rebooking is not complete until we confirm it via email. We are not liable for missed rebookings caused by the traveler's failure to notify our customer care.
The "Fly Flexible" enables you to rebook flights based on availability. If the price for the new dates is higher, the passenger will be responsible to pay for the price difference. The rebooking must be done on the same airline.
If the new tickets are more costly for any reason, the passenger is responsible for paying the difference.
Travelers may not change their destination or departure city.
Name changes are not permitted.
Changes in cabin may not be permitted.
The flights must be taken in the sequence that they were initially booked.
We are not responsible for visa information if the trip is prolonged.
When rebooking, travel must be completed within one year of the original booking date, or as per the airline's ticket validity/regulations.
When rebooking, we accept no responsibility for any supplemental services purchased directly with the airline, like baggage and seat reservations
The booking is non-refundable after the "Fly Flexible" has been utilized.
This offer is not valid if you purchased basic economy or any other restricted tickets.
When a change is confirmed, the “Fly Flexible” service is considered used and cannot be used again.
If a passenger fails to show for any portion of the trip, the rebooking option is no longer available.